The metaverse aspires to immerse us in a whole new virtual world. This means redefining the way we interact with each other, and within the environment itself. As people spend more and more time in virtual worlds, they will need to purchase virtual goods and services, and that could include anything from clothing and accessories for avatars to virtual real estate and even art. The sky is truly the limit. Of course, for enterprises, having a whole new world in which they can sell products is a tantalizing prospect.
But what are the products going to be, how will sales environments look, and what do we expect from the experience itself? After all, this is an entirely new world, which can be built in ways which will transform the experience of being human. While first-mover brands are still very much in the experimental phase with these new formats, one thing is already clear – AI and cloud are going to play a major role in powering ecommerce in this world.
In fact, AI has already been working behind the scenes for years facilitating transactions in this world. We have AI-powered chatbots and virtual assistants that help customers find the products and services they need, field questions, and resolve issues, while throwing out personalized recommendations based on one’s browsing history. These amazing chatbots are already reshaping the experience of online shopping.
But how is AI going to play out in the metaverse? The answer is that it will be doing much more than just helping to buy and sell virtual goods. It will also be creating the goods themselves. AI-powered tools such as generative adversarial networks (GANs) and other deep learning algorithms will allow designers and artists to create highly-detailed, hyper-realistic virtual objects with unprecedented speed and accuracy. This, in turn, will translate into an explosion of virtual goods, leading, for the first time in history, to a fully digital economy, unencumbered by the resources, inventory, or regulations, as they would be in the physical world. It truly is a thrilling proposition for any brand.
AI is also set to play a defining role in making cloud computing in the metaverse more efficient and effective. AI-powered algorithms can help optimize resource allocation, distributing them so that they can run seamlessly across multiple virtual environments. After all, it’s only in a stable environment that developers will be able to create the kind of complex, interactive applications that can provide a truly immersive and interconnected experience – one that’s accessible from anywhere in the metaverse.
And it’s also going to be invaluable for addressing security in the metaverse. As more and more transactions take place in the virtual world, there will be a growing need for secure and reliable payment systems. AI-powered fraud detection systems can help identify and prevent fraudulent transactions, while also detecting and preventing other types of cyber attacks. This will be essential for building trust in the metaverse and ensuring that users feel safe and secure when conducting transactions.
For businesses of all shapes and sizes, the metaverse represents a tremendous opportunity for ecommerce. Cloud computing and AI will be essential in making this vision a reality.
AI-powered chatbots and virtual assistants will help facilitate ecommerce transactions and personalize the shopping experience, while AI-powered tools such as GANs will allow for the creation of highly detailed and realistic virtual objects. But cloud computing will do much more than just provide computing power. It will also allow applications and services to be distributed so that they can run seamlessly across multiple virtual environments. And it is only in these very environments that developers will be able to create the kind of complex, interactive applications that can provide a truly immersive and interconnected experience – one that’s accessible from anywhere in the metaverse.